Install the latest Bluetooth driver on the device. ![]() If the inking modes do not match, switch the pen inking mode (see 'Inking Mode Switching' in the User Guide).Ĭannot pair pen with device using Bluetooth.īluetooth driver on the device is outdated. ![]() The pen inking mode does not match the computer inking mode.Ĭheck the current inking mode of the pen (see 'Mode Checking between AES and MPP' in the User Guide). The AAAA battery is not installed correctly.Įnsure that the AAAA battery is inserted with the positive side facing out.Įnsure that the top cover is tightened into the pen body. Supported Operating Systems are Win 10 RS2 (Creators update) and above. Pen does not write when used for the first time. See 'Inking Mode Switching' in the PN579X User Guide for the steps. If your computer uses MPP, you must switch the pen from AES to MPP inking mode. Note: The default inking mode of the pen is AES. # Only select configurations with pen-enabled displays offer Active Pen support. ** Recommended pen for this computer is the Dell Latitude 7320 detachable Active Pen PN7320A. ![]() * Chrome OS does not support Bluetooth pairing with the Dell Active Pens. Latitude 7410 2-in-1 Chrome Enterprise *. ![]() The following computers are compatible with the PN579X Dell Active Pen.
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